Legal information
Refund policy
Last updated: July 25, 2026
1. Initial guarantee
You may request a refund of the first payment for a new subscription within 14 calendar days if the service did not meet your expectations. It does not apply to renewals, custom work, completed migrations, domains, extraordinary consumption, or accounts suspended for abuse.
2. Renewals
Subscriptions renew automatically. You may cancel to prevent the next charge. Periods already started are generally non-refundable, although we review duplicate charges, verified technical errors, and cases required by law.
3. Request
Email admin@argysolutions.com from the address associated with your account and include the date, plan, reason, and transaction reference. We normally respond within five business days.
4. Processing
Approved refunds return to the original payment method. Paddle or Mercado Pago processes the refund, and timing depends on the provider, bank, and country.
5. Access and data
A refund may end the associated access. Export any required information before requesting it. We retain data when a legal obligation or active retention period applies.